Our mission at Goldcrest Care
We provide a confidential, safe, and comfortable home where adults with complex needs are treated with dignity, respect, and genuine care – while maintaining as much independence as possible.
Home-like, supervised, and person-centered
Goldcrest Care is designed to feel like home – not an institution. Residents live in a small, supervised setting with staff who know them, their routines, and their preferences.
We are committed to meeting the social, behavioral, and emotional needs of each resident. We uphold resident rights at all times and encourage them to participate in decisions about their care whenever possible.
Who we serve
We specialize in serving adults who may be difficult to place elsewhere, including individuals with:
- Advanced age (AA)
- Developmental disabilities (DD)
- Alcohol/drug history (AODA)
- Physical disabilities (PD)
- Terminal illness (TI)
- Mental illness / emotional disturbance (MH)
- Traumatic brain injury (TBI)
- Dementia / Alzheimer’s (ALZ)
- Hearing or vision impairment
- Autism, Down Syndrome, and other special needs
Our team is trained to support challenging behaviors, complex medical needs, and community integration goals.
What we provide for residents
Every resident has an Individual Service Plan (ISP) and, when needed, a Behavioral Support Plan (BSP). Our services are designed to support daily living, health, behavior, and quality of life.
- Bathing, grooming, dressing, toileting, and continence care
- Assistance with walking and transfers
- Personal hygiene and reminders
- Support to maintain independence where possible
- Medication administration and management
- Quarterly medication review and staff training
- RN available 24/7 on-call to assist with health status
- Monitoring and reporting changes to physicians
- Behavioral Support Plans (BSP) on admission as needed
- Clear interventions for challenging behaviors
- Communication with guardian, POA, and care team
- Ongoing review and revision of plans
- Light housekeeping, laundry, and meal preparation skills
- Encouraging communication and self-advocacy
- Support with routines and personal interests
- Practice of daily social skills in a group setting
- Daily meals and healthy snacks
- Special diets and dining assistance as needed
- Recreational and social activities
- Outings to parks, museums, festivals, libraries, and events
- Scheduling and coordinating medical, dental, psychiatric visits
- Transportation support as appropriate
- Documentation of visits kept in the resident’s record
- Collaboration with providers for ongoing care plans
How we plan and monitor care
We don’t do “one-size-fits-all.” Every resident’s plan is built around their history, needs, values, and goals – with ongoing review and input from family and the care team.
Individual Service Plans (ISP)
Upon admission, we develop an Individual Service Plan for each resident. The resident’s legal guardian, family, RN, and Goldcrest Care staff are invited to participate.
Each ISP includes:
- Medical and behavioral history
- Current abilities and support needs
- Daily living and social goals
- Risk and safety considerations
- Community inclusion and recreation
- Long-term plans and preferences
Plans are reviewed at least every 6 months or sooner if there is a change in status. Progress can be shared with guardians and involved team members regularly.
Program goals & staff training
Our goals for every resident include:
- Reaching their highest level of functioning
- Maintaining rights and independence
- Building self-esteem and self-respect
- Encouraging hopefulness and stability
- Supporting meaningful daily structure
- Strengthening community integration
Staff receive training in medication administration, standard precautions, first aid and choking, fire safety, dietary needs, resident rights, and recognizing/responding to challenging behaviors. Continuing education is completed per state requirements.
Tell us about your loved one
Use this form if you’re exploring placement at Goldcrest Care. We’ll review the information and contact you to discuss next steps and determine if we’re an appropriate match.
What happens after you submit?
1. We review your inquiry. We look at the clinical, behavioral, and support needs you’ve shared.
2. We follow up with you. We’ll contact you to ask any clarifying questions and discuss whether Goldcrest Care is an appropriate fit.
3. We coordinate next steps. If we can serve your loved one, we’ll talk through assessments, funding, and a potential move-in timeline.
If we are not the right setting, we’ll be honest about it. When possible, we’ll point you toward more appropriate levels of care.